glossary

21st Century Leadership

Describes an extended understanding of leadership, what the world wants to change positively. Critical and creative thinking as well as social and cultural intelligence are required of the manager. In addition, you have strong communication skills and the ability to think systemically. Cf. Saint Mary College of California, "What is 21st Century Leadership?", 09.06.2018

added value

Product or service improvement that represents added value for the customer. See Investopedia, "Value Added", 09.06.2018

Additive manufacturing

layer by layer. Is in contrast to ablative manufacturing methods. Cf. Electro Optical Systems, "Additive Manufacturing, Laser-Sintering and Industrial 3D Printing - Advantages and Functional Principles", 09.06.2018

Agile and Scrum (teams)

Agile is a behaviour and an attitude that puts people before processes. It increases speed, quality and customer orientation. Scrum is a framework within which people can tackle complex adaptive tasks, enabling them to productively and creatively deliver products of the highest possible value.

altruism

As a counterpart to egoism, it describes a selfless and considerate attitude towards one's fellow human beings. See Wikipedia, "Altruism", https://de.wikipedia.org/wiki/Altruismus > 08.06.2018.

artificial intelligence

Finding a precise definition of AI already fails because of the term intelligence itself. Larry Tesler therefore tries an implicit definition called the AI effect: "Intelligence is whatever machines haven't done yet."

Augmented Reality (AR)

Extension of the real world through computer-aided perception technology. Cf. Fisher, Tim, "What Is Augmented Reality?", 2017, 10.06.2018

Authentic leadership

Describes an authentic leader who treats employees empathically, communicates directly with them and puts the company's goals above his own interests. The long-term success of the company is more important than the short-term success of the quarter. Cf. Kruse, Kevin, "What Is Authentic Leadership?", 2013, 08.06.2018

Beginner's Mindset

Describes the courageous impartiality with which we do something for the first time. Cf. Cohen, Kenneth, "Beginner's Mind", 2004, 09.06.2018

big data

Immensely large collection of data

Big Five

These include the five largest tech companies "Google, Facebook, Microsoft, Apple, Amazon".

biometrics

Electronic identification of persons using digital measurement or analysis methods such as face recognition or fingerprinting. See Rouse, Margaret, "What is biometrics?" 10.06.2018

bit coin

Digital exchange rate currency. Stands for a completely new means of payment and is "not a currency in the conventional sense, but rather a new asset class and operating system for a new type of economy in which everyone can create their own currency.

Blockchain Technology

New database concept, which makes all data publicly and decentrally accessible through anonymization. Cf. Schiller, "What is Blockchain | Overview, Definition and Explanation", 2018, 10.06.2018

bots

software robot

bubble

In research, it symbolizes the image of the bubble, which on the outside conveys the impression of open and transparent structures, but on the inside no longer has any dissenting opinion, and thus describes the phenomenon of social groups that strengthen their opinion undifferentiatedly. Cf. Lotter, Wolf, "The New We", 2016, 12.02.2018

Build-Measure Learning Loop

Describes a feedback principle for continuously testing new product ideas. Through early feedback from potential customers, a product should be created that is successful on the market. Cf. The Lean Startup, "Methodology", 09.06.2018

Business Process Reengineering

Describes a radical method for process redesign within a company with the goal of permanent customer focus. Cf. founder scene, "Business Process Reengineering", 08.06.2018

carbon footprint

Also known as the CO2 balance or footprint, it is the amount of carbon dioxide emissions caused directly or indirectly by a particular activity. See Wikipedia, "CO2 balance", 08.06.2018

Change Management

Includes all aspects of specifically planned change processes in companies. Cf. Zelesniak, Elena/Grolman, Florian, "Change Management Definition: What is Change Management", 08.06.2018

circular economy

Recycling economy with the aim of a waste-free economy that completely does without materials that are harmful to health and the environment.

cleantech innovations

The so-called "clean technologies" serve to increase efficiency and productivity while at the same time conserving resources and reducing emissions. Cf. German CleanTech Institute, "What does CleanTech stand for?", 08.06.2018

cloud-based technologies

IT infrastructure that is not installed on the local computer, but is controlled via another server that is called remotely.

co-creation

The collaboration of different stakeholders on a new product or service. Cf. Weise, Ireen, "Methods in Focus: Co-Creation", 2013, 08.06.2018

co-working

Voluntary, usually temporary, cooperation of people from different companies or departments in a common place in order to benefit from the exchange with each other. Cf. Wagner, Sven, "What is Coworking?", 2016, 08.06.2018

coach

Describes the leading self-image of an individual companion and personal supporter and includes empowerment strategies through work at eye level. Cf. Rauen, Christopher, "Definition Coaching", 09.06.2018

consumer centricity

Focuses on the customer and requires "a broad and deep understanding of his behaviour, the touchpoints and their interrelations along the communication and sales funnel".

content marketing

The provision of relevant content is intended to offer the potential target group added value that goes beyond mere advertising measures. Cf. founder scene, "Content Marketing", 10.06.2018

Conversational Interfaces

Conversational Interfaces solve user problems independently and across platforms. They can be used to connect and use desktop PCs, smartphones or devices without a screen, such as Apple HomePod, Amazon Alexa, Google Home and Microsoft Cortana.

Cultural Due Diligence

Examines the corporate cultures of the two [M&A] transaction partners, compares the management styles of the superiors, the promotion opportunities for employees as well as the remuneration systems and corporate values, and uncovers possible conflicts during the integration phase.

DDos attacks

"Distributed denial of service attacks cripple systems because they send a large number of requests in a short time. Cf. Vistola, Alfredo, "Denial of Service How DDoS attacks work", 2018, 10.06.2018

deep learning

Is a form of artificial intelligence that can quickly process large amounts of data on the basis of hierarchically arranged concepts and thus comes closer to imitating the human brain. Cf. Brownlee, Jason, "What is Deep Learning?", 2016, 08.06.2018

Design Sprints

Small, cross-functional teams concentrate for a week on a single innovation development task. This shortens the usual discussion cycle and reduces months of work to just a few days. Cf. Arnautovic, Vedran, "Using Design Sprint to accelerate innovation (part I of II)", 2015, 31.01.2018

design thinking

Iterative innovation process that is carried out in a team and places customer needs at the centre of solution development. See Wikipedia, "Design Thinking", 09.06.2018

Decentralised autonomous organisation DAO

A DAO is a digital company without a manager and a non-modifiable set of rules of procedure set out in a code. Shareholders of the organisation can use voting procedures to decide in which direction the company should develop in the future. This is based on a grassroots democratic approach and takes advantage of the swarm intelligence of the partners. 16.06.2018

Decentralised marketplaces

Digital Detox

In the sense of a mental recreation cure, the use of technical (online) equipment is waived for a certain period of time. Karlsböck, Tanja, "Digital Detox - Give your body a new start", 2016, 10.06.2018

Digital maturity

Describes the competent and responsible handling of new technologies. Can also be referred to as "digital literacy". Cf. Körber Foundation, 08.06.2018

Digital participation

Digital participation is the self-determined participation of all people in digital life worlds.

digitalisation

Modern information technology such as computers and smartphones enable data to be collected, stored and quickly processed on a large scale. Cf. Litzel, Nico, "What is digitization?", 2017, 09.06.2018

Third room

A space that does not physically exist, but arises in the interpersonal interaction. It can open up wherever people with different knowledge or from different cultures meet and discuss meanings and contents.

Effort-reward imbalance model

According to Siegrist, the model describes the balance between the work performed and the appropriate reward. See Siegrist, Johannes, "The effort-reward imbalance model.Occupational Medicine", in: State of the Art Reviews, 15(1), 2000, p. 83 - 87.

empowerment strategies

These include measures designed to increase the degree of self-determination/autonomy of the person concerned. Cf. Wikipedia, "Empowerment", 08.06.2018

Everything-is-awesome society

Behind the term lies a positive, euphoric attitude to life.

Fab(rication) Lab(oratories)

The goal of a Fab Lab is that as many users as possible can implement their ideas prototypically and advance innovative solutions for the challenges of our time in joint projects in a versatile community. They have a common charter which focuses on the fair and open handling of ideas and production facilities.

fair marketable

The attribute contains the concepts "fair" and "sustainable" and optimally extends over all stages of the value chain of a company. Cf. Naranjo, Elisa, "Good for people and the environment - how to define fairstainability goals", 2015, 08.06.2018

fast time

Performance Oriented Approach

filter bubbles

Depending on the individual surfing behavior, algorithms control the search results displayed. As a result, Internet users are increasingly only seeing content that thematically matches their own "bubble". Cf. 08.06.2018

Generalized or strong AI

Can cope with all intellectual challenges and is as versatile as a human being.

Generations Y and Z

Generations Y and Z live "in the here and now and attach great importance to freedom and privacy. Internet and how to use it are part of their everyday life. As the first digital natives, they approach management with high information competence, strong performance and community orientation and strong expectations of flexibility.

Generative Neural Networks

Generative neural networks enable applications that previously seemed impossible because they required intuitive decisions. For example, to falsify a photograph in the style of a certain painter or to reconstruct the high-resolution original from a pixelated image, the AI must first recognize and, to a certain extent, understand the image. A task that so far only humans have been able to solve.

Global Footprint Network

The international non-profit organization was founded in 2003 with the goal of a good and just life for all and a sustainable future in harmony with the planet. Cf. Global Footprint Network, "About Us", 09.06.2018.

Heat or Eat dilemma

Describes the precarious situation of many low-income earners who have to choose between a heated home and food on the table. See Purcell, Sarah, "let us switch! how prepayment meters trap people in fuel poverty", Church Action on Poverty, 2014, 09.06.2018.

hive mind

The summation of erroneous actions of individuals into logical behaviors as well as intelligent and functional results through the activity of the swarm.

holocracy

Alternative organizational model developed by Brian Robertson. Through circle structures, role distributions and specific processes for decision making, increased self- autonomy is strived for and classical hierarchies are dispensed with. See Rassek, Anja, "Holocracy: Effective without a boss", 2017, 09.06.2018

Human Experience Design

Human Experience Design supports the interaction and emotional connection between the product and the user. It refers to the conception and design of various formats that enable new forms of work, learning, collaboration, human interaction and innovation.

Human-centered development approaches

Describes the focus of all corporate activities on the decisive dimension of the customer.

hyperlearning

Hyperlearning describes the massive increase in the use of new media to combine knowledge, experience and human spirit on a technological basis.

IOTA

Decentralized network for a democratic peer-to-peer economy based on Tangle technology.

Imperative of self-knowledge

Describes the reflexive confrontation with one's own self and implies the confrontation with the questions "Who am I?", "Who do I actually want to be?" and "What actions result from this? See Siegen University Library, "Kant-Lexikon", 08.06.2018

Infrastructural emancipation

Infrastructural emancipation in the field of the digital goes beyond empowerment as a form of empowerment and emphasizes the possibility of reflection and evaluation of one's own actions with digital technology.

Innovation

Is the realization of a new product or service from an idea that generates an unprecedented added value for society or the customer. Cf. Horton, Graham, "What is innovation?", 09.06.2018

Innovation Lab

Designates a physical or virtual space whose specific structure is intended to support creative work processes. Cf. Dr. Blaeser-Benfer, Andreas, "What are innovation-labs?", 2016, 09.06.2018

Internet of Things

This is the networking and communication of physical and virtual objects or people. The provision of information runs automatically, so that the human being becomes superfluous as an input provider. Cf. founder scene, "Internet of Things", 10.06.2018

job design

Job design "focuses on the proactive change and design of work. This happens on three levels: The task itself, the interpersonal collaboration with others and the cognitive attitude to work." See Berg, Justin M./Wrzesniewski, Amy/Dutton, Jane E., "Perceiving and responding to challenges in job crafting at different ranks", in: Journal of Organizational Behavior, No. 31, 2010, p. 158 and 165.

Kaizen/KVP

Quality optimization concept originating in Japan.

Collective intelligence

Is an emergent phenomenon that occurs in the interaction of individuals and exceeds the abilities of all individual participants. Cf. Wiesmann, Francois Michael, "What is collective intelligence?", 08.06.2018

crypto currency

Digital, decentralized and independent means of payment, which gets along without the control and verification of official banks. See Wikipedia, "Crypto currency", 10.06.2018

Cultural homogenization

Describes a global "Westernization" or "Americanization". Based on the forced mass consumption of Western corporations, the associated practices unify cultural differences worldwide, which can lead to a subtle adoption of Western norms and values. See Schimank, Uwe, "Globalisation", 2012, 08.06.2018

Cultural Hybrid

A person who feels that he or she belongs to more than one culture or acts in more than one cultural environment can be described as a cultural hybrid. As a result, new identity characteristics emerge. Cf. Goethe Institute, 08.06.2018

lean start-up

Is a concept of founding a company with minimal capital investment and rapid market maturity through the leanest possible process design. Cf. founder scene, "Lean-Startup", 09.06.2018

Lifelong learning

The ability of the human brain to remain changeable for a lifetime, i.e. even in old age, new nerve connections can increase brain capacity. Stangl, Werner, Werner Stangls Worksheets 2018, 08.06.2018.

loops

According to the Ellen McArthur Foundation, a trade cycle in which the products or materials are preserved for a maximum of time. "All substances used are permanent nutrients for natural cycles or closed technical cycles.

man-in-the-middle attacks

Meaning is the new Money

Whereas in the past material incentives contributed to increasing work motivation, today shared values and a common vision play a greater role. Cf. Becker, Jacqueline, "Meaning is the new Money", 2016, 09.06.2018

MetaSploits

mining

Describes the process of validating the block chain contents.

New error culture

While in the past mistakes were absolutely negative and the ability of people and organizations to act was limited, there is now a changed view of mistakes. In so-called "fuck-up nights", for example, mistakes are celebrated for what they are: Opportunities for learning. Cf. Lipkowski, Sylvia, "The new error culture - but now right!", in: managerSeminare 07/2017, p. 68ff, 08.06.2018.

Neural Networks

Artificial neural networks (KNN) are inspired by the human brain and can be used for machine learning and artificial intelligence. With these networks different problems can be solved computer-based. 10.06.2018

New Work

The term New Work is not new. The US philosopher Frithjof H. Bergmann founded the Center for New Work in the automotive city of Flint in Michigan back in the 1980s. The goal: to re-understand and re-organize work." cf. Bergmann, Frithjof H., "New Work, New Culture", 2004, Arbor Verlag

Next Level Leadership

Based on the three cornerstones of leadership, relationship and self management, the leadership concept consists of aspects of learning and communication psychology. See Biskup, Andreas, "Next Level Leadership", 09.06.2018

Open API Solutions

Programming interfaces that can also be accessed by external users.

On-the-fly

In the process, the digitally collected data is not permanently stored, but directly processed, since it can be collected again at any time new and reliable. Cf. Wikipedia, "On-the-fly", 10.06.2018

Overshoot Day

This marks the date on which mankind has consumed as many resources as the planet can reproduce within a year. In 2017, this was the case on 2 August.

P2P payment networks

They allow people who do not know and trust each other to send money to each other without centralized institutions such as banks, credit card companies, Paypal, Moneygram and the like.

peer-to-peer

Decentralized communication model that enables the equal exchange of data between all participants. See Rouse, Margaret, peer-to-peer (P2P), 2014, 09.06.2018.

performance marketing

Designates completely measurable marketing (SEO, SEA, CPC or CPL based marketing).

platforms

In the digital economy, business models that bring supply and demand together and thus focus on linking market players. See Maier, Erik, "What are platforms?", 2017, 10.06.2018

post-heroic leadership

Leadership style that can be individually adapted to group dynamics and does without authoritarian behaviour. Cf. Hull, Jeffrey, "How to become a post-heroic leader", 2013, 09.06.2018

Programmatic Advertisement

Describes the process of individualized online advertising in real time. Depending on the user data, auctions are carried out in milliseconds to provide the highest bidder with the advertising space. See Wikipedia, "Programmatic Advertising", 10.06.2018

prototyping

A low-cost, low-cost process that turns a new product/service idea into a first testable prototype. Cf. founder scene, "Prototyping", 08.06.2018

Pull instead of push

The principle "pull instead of push" describes how a product is launched on the market. In this case, the customer's demand generates the placement of the product at the retailer. Cf. Naujokat, Torben, "Push principle vs. pull principle", 08.06.2018

resilience

Ensures that people survive times of crisis and trauma. Can be described as mental resilience. Cf. Dr. Wolf, Doris, "Resilience - surviving crises unscathed", 08.06.2018

Reskilling/Upskilling

The learning concepts from adult education refer to the learning of new skills in order to be able to exercise another occupation (reskilling) and the learning of further competences in order to be able to remain active in the same occupation (upskilling). Cf. difin, "Understanding the Difference Between Reskilling and Upskilling", 2018, 08.06.2018

STEAM

Promotion of the technical study courses Science, Technology, Engineering and Mathematics (STEM) and the simultaneous expansion of the creative fields (STEM + Art = STEAM).

Screenless design

Screenless design merges our bodies and the world around us into a kind of computer system in which we can rotate and optimize information with our hands.

self-organisation

Refers to the spontaneous reaction to external and internal influences with the aim of maintaining the order inherent in the system. Cf. Schneider, Ulf, 2013, "Self-organisation", 09.06.2018

self-control

Self-control means that internal processes are understood and internal patterns are recognized so that managers can set the necessary impulses to make them controllable through a clear framework. Cf. Exner, Alexander et al., "Self-regulation of companies: A Handbook for Managers and Executives", Frankfurt, New York, 2009, p. 17.

Service Design

The service design is defined in close cooperation with companies and organisations in order to methodically develop customer- and market-oriented services.

silo thinking

The closed units, originally used for grain storage, symbolize thinking in departments or work areas without keeping an eye on the big picture. Cf. Fichtel, Jessica, "Why silo thinking is harmful for the working climate", 2017, 09.06.2018